Privacy Policy

Last Updated: July 22, 2026

Welcome to Ocean Cart (“we,” “our,” “us”). At oceancart.online, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, place an order, or use our services.

1. About Ocean Cart

Ocean Cart is an online grocery delivery platform specializing in fresh fish, seafood, vegetables, fruits, and other grocery products. We operate primarily in Bengaluru, Karnataka, India.

Business Location:
Bengaluru, Karnataka, India

Support Email:
info@oceancart.online

Website:
https://oceancart.online

2. Information We Collect

We collect different types of information to provide and improve our services.

Personal Information

When you create an account, place an order, or contact us, we may collect:

• Full Name
• Email Address
• Mobile Number
• Delivery Address
• Billing Address
• Postal Code
• Order Details
• Account Credentials
• Customer Preferences

Payment Information

For payments, we may collect:

• Payment Method
• Transaction ID
• Payment Status

Important:

Ocean Cart does not store your debit card, credit card, UPI PIN, CVV, or banking passwords. Payments are securely processed through trusted third-party payment gateways.

Automatically Collected Information

When you use our website, we may automatically collect:

• IP Address
• Browser Type
• Device Information
• Operating System
• Date and Time of Access
• Pages Visited
• Referral URLs
• Cookies
• Session Information

3. How We Use Your Information

We use your information to:

• Process and deliver orders
• Verify customer identity
• Manage customer accounts
• Process payments
• Provide customer support
• Send order confirmations
• Send delivery updates
• Improve website performance
• Prevent fraud and unauthorized activities
• Comply with legal obligations
• Analyze website traffic
• Personalize your shopping experience

4. Cookies

Ocean Cart uses cookies and similar technologies to:

• Keep users logged in
• Remember shopping cart contents
• Save user preferences
• Improve website speed
• Analyze website traffic
• Enhance user experience

You may disable cookies through your browser settings; however, some features of the website may not function properly.

5. How We Share Information

We may share your information only with trusted third parties, including:

• Delivery partners
• Payment gateways
• Technology service providers
• Hosting providers
• Government authorities when legally required
• Fraud prevention agencies

We never sell or rent your personal information to third parties.

6. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• SSL encryption
• Secure servers
• Restricted employee access
• Firewall protection
• Secure payment processing
• Regular security updates
• Monitoring for unauthorized access

Although we strive to protect your data, no internet transmission or storage system can be guaranteed to be 100% secure.

7. Data Retention

We retain your information only as long as necessary for:

• Order processing
• Customer support
• Legal compliance
• Accounting records
• Fraud prevention
• Business operations

When information is no longer required, it is securely deleted or anonymized.

8. Your Rights

Depending on applicable laws, you may have the right to:

• Access your personal information
• Update incorrect information
• Delete your account
• Request deletion of personal data
• Withdraw marketing consent
• Request a copy of your data
• Object to certain data processing

To exercise these rights, contact us at:

info@oceancart.online

9. Marketing Communications

We may send promotional emails, SMS messages, or notifications regarding:

• Special offers
• Discounts
• Product launches
• Seasonal promotions
• Service updates

You can unsubscribe from marketing communications at any time by following the unsubscribe instructions or contacting us.

10. Third-Party Services

Our website may integrate with trusted third-party services such as:

• Payment gateways
• Delivery partners
• Analytics providers
• Email service providers
• Customer support platforms
• Mapping services

These providers have their own privacy policies governing how they handle your information.

11. Children’s Privacy

Ocean Cart services are intended for users who are at least 18 years old or who use the service under the supervision of a parent or legal guardian.

We do not knowingly collect personal information from children.

12. Account Security

Customers are responsible for:

• Keeping login credentials confidential
• Maintaining password security
• Reporting unauthorized account activity immediately
• Logging out from shared devices

Ocean Cart is not responsible for losses resulting from unauthorized access due to customer negligence.

13. Data Transfers

Your information may be processed and stored on secure servers located in India or in jurisdictions where our service providers operate, subject to appropriate security measures and applicable laws.

14. Legal Compliance

We may disclose personal information when required to:

• Comply with applicable laws
• Respond to lawful requests from authorities
• Protect our legal rights
• Prevent fraud
• Enforce our Terms and Conditions
• Protect customers and the public

15. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time.

Any changes will be posted on this page with an updated “Last Updated” date. Continued use of our website after changes are posted constitutes acceptance of the revised Privacy Policy.

16. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Ocean Cart

Website: https://oceancart.online

Support Email: info@oceancart.online

Location: Bengaluru, Karnataka, India

17. Consent

By accessing or using oceancart.online, creating an account, or placing an order, you acknowledge that you have read, understood, and agreed to this Privacy Policy and consent to the collection, use, storage, and disclosure of your information as described herein.