Shipping Policy

Last Update: July 10, 2026

At Ocean Cart, we are committed to delivering fresh fish, seafood, vegetables, fruits, groceries, and household essentials quickly and safely. Please read our Shipping Policy carefully before placing an order.

Delivery Coverage

Ocean Cart currently delivers only within our designated service areas in Bengaluru, Karnataka. Delivery availability depends on your location and serviceability.

Delivery Time

Once your order is successfully placed and confirmed, we aim to deliver it within 1 to 2 hours.

Delivery times are estimates and may vary depending on:

• Delivery location
• Traffic conditions
• Weather conditions
• High order volumes
• Public holidays
• Unforeseen operational circumstances

While we strive to meet our estimated delivery times, delays may occasionally occur due to factors beyond our control.

Delivery Method

All deliveries are managed by Ocean Cart’s own trained delivery personnel. We do not use third-party courier services for local deliveries.

Our dedicated delivery team ensures that your fresh groceries and seafood are handled hygienically and delivered with care.

Order Processing

Orders are processed promptly after confirmation. Once an order has been packed or is out for delivery, it cannot be modified or cancelled, except as permitted under our Terms and Conditions.

Delivery Charges

Delivery charges, if applicable, will be displayed during checkout before you complete your purchase.

Ocean Cart may offer free delivery on selected orders, promotional campaigns, or based on minimum order value.

Customer Responsibilities

To ensure a smooth delivery process, customers are responsible for:

• Providing an accurate delivery address and contact number.
• Being available to receive the order at the delivery location.
• Inspecting the products upon delivery.
• Reporting any damaged, incorrect, or missing items as soon as possible after receiving the order.

Failed Delivery

A delivery may be considered unsuccessful if:

• The customer is unavailable at the delivery address.
• Incorrect or incomplete delivery information is provided.
• The delivery cannot be completed due to restricted access or other customer-related issues.

In such cases, our team may contact you to arrange a redelivery where possible. Additional delivery charges may apply for repeated delivery attempts.

Fresh Product Handling

Ocean Cart takes every precaution to ensure that all fresh fish, seafood, vegetables, fruits, and groceries are packed and transported under hygienic conditions to maintain quality and freshness.

Contact Us

If you have any questions regarding your delivery or shipping, please contact us:

Ocean Cart
Website: https://oceancart.online
Email: info@oceancart.online
Location: Bengaluru, Karnataka, India

We are committed to providing fast, reliable, and fresh doorstep delivery to our customers.